Shipping policy
Shipping Policy
Thank you for visiting and shopping at Crooked Tree Creations. Please review the following terms and conditions that constitute our Shipping & Return Policy.
Domestic Shipping Policy
We currently do not ship outside the U.S.
Shipment Processing Time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on Sundays or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates/Overnight Shipping
- Shipping charges for your order will be calculated and displayed at checkout.
- Overnight delivery is not currently available. Please email us at pattidavis@shopcrookedtreecreations.com for expedited mailing options.
- Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
Crooked Tree Creations is not liable for any products damaged or lost during shipping. Orders shipped through the USPS PRIORITY will be insured for $50. You can file your damage claim directly through their website at:
https://www.usps.com/help/claims.htm
If your order was through another carrier, please contact us immediately at pattidavis928@gmail.com.